Quality Assurance Engineer (Software)
Victoria, BC, Canada - Permanent, Full Time
At Rooof, we build the world’s best software for automatically creating classified-ads. That said, we’re even more proud of the team that we’ve built. We love working together and we’re very good at innovating, selling, and turning customers into evangelists! We’ve been growing rapidly and we need a Quality Assurance Engineer to help us prevent bugs from getting through the release process to customers.
As a growing company, we’ve prioritised new feature development until now and pushed off things like automated testing, continuous integration and automated release processes. But we can push off no more so that’s where you’ll come in. As our QA Engineer you’ll be an integral part of the engineering team. You’ll be working with our whole team to develop a QA plan and roadmap for our various systems and learning them in detail to understand where things can go wrong and what you can do to prevent that.
Rooof sells software to property management companies in the USA on monthly recurring subscriptions. On-site users at each property use our software to automatically put classified advertisements on the internet using our browser extension (and pending Electron implementation) that mimics human-like browser-interactions. Instead of making classified ads manually, our software does all the work. Our software is used in over 2,000 apartment buildings by over 5,000 users.
Rooof was founded in 2012 to improve how the rental-housing industry advertises their vacancies. People love our software because it writes great performing ads and because we have automated a task that they despise. We are preparing to build new software for our existing customers to meet other needs, unrelated to classified ad automation.
We are a team of twelve with head offices in Victoria, BC. Nine of us are located in Victoria, BC, with sales in Phoenix and two off-site software engineers. Read more about us on our Team web page.
Who you’d be working with
Adam has built the backend for our extension - our internal API. We are transitioning to a new version of our API built in Python/Django. You’ll be working with both him and Matt who are working on the rewrite and transition. We want to make sure that nothing is missed during the transition and that we have solid tests in place for the new version.
Matt (a different one) is in charge of integrating our software with our customers’ websites. It’s done through a somewhat complex process of reading their websites and using that information to create automated classified ads. You’ll be working with Matt as he leads the charge to transition us to a better way of doing things. You’ll be responsible for understanding the process and figuring out how we can test it.
As new product ideas are developed, you’d also be involved with them as well to make sure they are tested from the start.
Everyone on the team ultimately reports to Adam (the other one) and we’re expecting to have a Product Leader job description posted soon to help coordinate and manage software development.
How you’ll work at Rooof
We all start work at 8am (or earlier if you prefer) Monday-Friday and we work 37.5 hours/week. This job reports to work in Victoria, BC in our head office. We love teamwork and we want to hang out with you!
We take turns watching for explosions on weekends, but we’re lucky that we’ve never had office hours on weekends and just about every fire can be put out on Monday.
You can pretty much take vacation any time that you want, as long as we have someone to cover for you. If you need an extended vacation to cross something off your bucket list, then we can probably accommodate a leave of absence with some advanced notice.
Learning and self-improvement is a company-wide priority. We want to keep our spot as the best software company in our category, and that means that we each need to invest in ourselves. If you need some money to enroll in a course or buy some smart books, then just let us know!
There is no travel required for this job, but we like everyone to keep their passport current in case something interesting pops up in the USA. It doesn’t happen often, but we like people who are willing to travel as a team if needed.
Everyone here has mastered the art of adult-ing, so you don’t need to punch a clock, keep track of your hours, or ask a manager if you can leave early for a dentist appointment. We pay you to accept a responsibility and then deliver on it, we don’t pay for attendance like your first job in high-school.
We’ve got a shiny new (May 2017) office in Market Square with cliché exposed brick walls. We sit in comfy Hermann Miller chairs and we work on new computers. We generally suck at making coffee, so we leave that up to the hipster coffee shop below us.
What does your day look like?
If you’re self-driven with a QA background, this role will be right up your alley. We’re looking for someone who wants to take ownership of their role and basically build out their own plan. As such, the way you go about getting QA in place and how you structure your day will be up to you.
Most likely, the first month or two will be getting up to speed with our different systems and where things are at. You’ll be talking a lot to our other engineers to understand how things work and asking a lot of questions.
While doing that you’ll probably be developing a plan of what you’d like to tackle first and then figuring out how to implement your plan.
We use Sumo Logic for logging, monitoring and alerts. You’ll write some searches in Sumo that will alert us if something is breaking in production.
Who are you?
- You have 3+ years of QA experience
- You have experience planning QA roadmaps
- You have experience implementing QA on existing systems as well as new products
- You are self-driven and pro-active. You’ll be expected to take ownership of everything QA-related.
- It bugs you if a customer sees something that isn’t working and it could have been prevented
- You look to solve the root problem instead of band-aid solutions
- You communicate well. You’ll be our internal champion for QA and will need to work well with our other engineers to make sure they understand the importance of testing and writing their code in a modular and testable manner.
- You have a current passport and are permitted entry to the United States. This job doesn't have any planned travel at the moment, however, if a cool conference comes up then we want to be able to go!
What success looks like
After you’ve been here for 6 months, there will probably have been some releases that were stopped because it broke something and we only noticed because of the processes and testing you had put in place. You’ll have saved hours of customer support time.
Our release processes will be streamlined. You’ll have implemented continuous integration so that our code is constantly being pushed through the testing pipeline and being released. Our engineering team will no longer have to worry about and spend time on releasing manually.
You’ll have contributed a large number of tests to all our different codebases.
Through your focus on testing and QA, you’ll have helped us improve our development practices and helped everyone grow as developers.
You’ll have contributed to setting up dashboards and monitoring so that we’ll know earlier on if something is broken.
Compensation – just in case fun people and great product isn’t enough!
We pay based on experience.
Health, dental, vision, and other benefits for you and your family (after 90 days)
Three weeks of paid vacation
Bonus vacation December 26-31, but we take turns on call.
Where does this go?
We're expanding rapidly so we expect opportunities for accelerated personal growth as we continue with new products and new customers.
Each person is expected to train and mentor their replacement before they advance to a new role within the company. We expect a person to hold this position for at least 1.5 years before being considered for advancement.
Our Interview Process
1. Applications are reviewed on a rolling-basis and candidates are contacted as soon as possible to respect your time.
2. Telephone interviews are conducted to ensure that your expectations and ours are as expected.
3. Interviews in person to establish your competencies.
4. Subsequent interviews as needed with additional Rooof staff.
We are willing to consider relocations within the Pacific Northwest and we're also to willing wait for the right person if they are currently committed elsewhere.
Email jobs at rooof dot com with an introduction, resume in PDF format, and anything else you would like us to know about you. Please quote the job title in the subject line. If you don’t have a fancy resume, then just send us a list of your experience and describe why it makes you good for this job.
In your introduction, tell us why you want to work at Rooof. If you’ve ever done a similar job, tell us in a short story how you did something awesome. Please also mention where you saw the job posted.
If you want to really impress us, do something a little different... Like an audio/video clip!
The position will remain open until filled. Apply at your earliest convenience.
We look forward to meeting you!