FAQ

If you don’t find the answer to your question here, please let us know. You can reach us in a variety of ways: info@rooof.com, call us at: (206) 735-3239 or use the Chat app on the bottom left of this webpage.


GENERAL

How long has Rooof been in business?

Rooof the company was established in 2012 to serve the unique marketing needs of the multifamily industry.


What does Rooof cost?

We have a number of flexible and cost-effective pricing options that work for organizations of all sizes. Or contact us and we walk you through.


Can I try Rooof PostEngine software before I buy it?

Absolutely! We want to be sure that Rooof PostEngine is right for you and your organization. That’s why we provide a 30-day trial with no obligations whatsoever. Try it and if after 30 days you’re not convinced, no problem. (We’re pretty sure you’ll love it!)


How do I cancel if I don’t like it?

Cancelling is easy and can be done at any time either by contacting your rep or visiting our online cancellation form. Your subscription ends 30-days from cancellation notice.


PRODUCT

What is Rooof PostEngine software?

Rooof PostEngine software is a patented browser extension technology that mimics human behavior inside of Google Chrome to interact with the web just like a real person would! Our software is intelligent and does all the heavy lifting. It’s able to generate unique ads for every posting that are always complete and error-free. Plus, our reporting system tells you exactly when ads are drafted, edited, posted, and renewed (with full audit trail).


How do you set it up, and how long does it take?

Setup is simple and we take care of everything. We just need some basic information about the property (like website link, phone number, email, etc.) and then our engineers get to work setting it up! They need some time to enable Rooof how to read and gather information from your property’s website. This process usually takes about one week to complete.


How hard is it to learn how to Post ads to Craigslist using Rooof software?

Anyone can use Rooof. If you can click a mouse button, you can post ads using Rooof. Our software is the easiest and most automated ad posting product available.


Do you provide training?

Yes! We provide personalized training for you and your whole team. Many people master Rooof in one quick training session. But, if you need extra instruction or a refresher our team is always on hand to help.


What if I run into a technical problem?

We’ve got you covered 7-days a week with live people who are committed to addressing and resolving your issues quickly and efficiently. You can call us, submit a help request directly from Rooof PostEngine software or email help@rooof.com


Integrations: What CRM or Property management systems does it work with?

Rooof software integrates with most CRM and Property Management Systems. See the full list here.